Do I have to pay sales tax?
Currently, only Florida residents are responsible for sales tax.
What payment methods are accepted?
We currently accept Paypal, Check/money order(with 10 days to clear). If sending a check or money order, we do not ship items until check has cleared.
If I sign up for the email list, will I get spam?
No, we value our customers' privacy and you will only be contacted by our company. We do not disclose customer information to any third parties or sell our customer lists.
How do I contact Roxstar Sportswear?
Roxstar Sportswear can be reached at the following address or email.
Our hours are Monday–Friday 9AM – 5PM EST.
Roxstar Sportswear
3512 Chapel Creek Cir
Wesley Chapel, FL 33544
Ph: 813-404-1128
info@roxstarsportswear.com
How Do You Ship Your Orders?
Orders within the United States are shipped by the US Postal Service or United Parcel Service. Your order will usually ship within 3-7 business days from receipt by us.
How long will it take to receive my order?
We will make every effort to ship your order within 3-7 business days of receipt. During the holidays, our order processing time may increase due to US Postal Service backups.
What if an item is out of stock?
Although every attempt is made to offer products that are currently in stock, we may go out of stock on certain items from time to time. In such a case, you will be notified by e-mail. If we must back order an item that is part of a larger order, the items we do have in stock will ship and the backordered item will ship when we have them back in stock.
What does (Preorder Only) mean?
These are items that are not in stock yet and are available to preorder. This means that you can place your order and we will ship these items to you as soon as we do get them in stock. We will not charge your card until we have pulled the item and prepared it to be shipped to you.
Can I return an Item?
Yes. Please view the shipping & returns page for all of our returns policies.